Your satisfaction is our top priority. If you are not satisfied with a product, we will gladly accept returns on items for up to 30 days after the invoice date for exchange, credit or a full refund, excluding shipping and handling charges.

 

Eckroth Music Online orders can be returned by sending the product to the following address:

 

Web Order Return Department

Eckroth Music

1655 N Grandview Lane

Suite 201

Bismarck, ND 58503

 

Return shipping charges for web orders are the responsibility of the customer.

Returned items must be in new, sellable condition with no signs of wear and include original packaging and original invoice. If there is no receipt with the returned merchandise, a store credit will be issued in the form of an E-Card.

Returned product received more than 30 days after invoice will be subject to a 20% restocking fee. No returns will be accepted more than six months after the invoice date.